Built for e-commerce stores in the Baltics
Simplicity is the algorithm of the future.
Ethere answers product, shipping, and order questions on your website — in moments, accurately, and in your brand voice. So visitors buy instead of bounce.
Works with Shopify, WooCommerce, and traditional stores.
An unanswered question is a lost sale.
Most visitors leave because a simple question goes unanswered. Ethere answers those questions around the clock.
Asked a hundred times a week, each one important to the person asking.
Questions arrive at midnight too.
A true answer comes from the store’s own words — never invented.
Why Ethere
Everything your store needs to answer and convert
Answers come from your store’s own knowledge. Shopify and WooCommerce integrations are recommended — available on E2 and up.
Learns from your content
Describe your business and paste your policies and FAQs. Ethere answers from your own words — never a generic guess.
Speaks your brand
Customize the tone, greeting, colors, and widget style so it feels like a native part of your store.
Built for e-commerce
Product questions, sizing, shipping, returns, stock — trained on the questions your shoppers actually ask.
Answers in moments
Built to answer in about two seconds — no queues, no waiting, no lost momentum at checkout.
Matches your design
Position, colors, launcher icon, and chat window — fully styled to match your brand.
See what shoppers ask
Your dashboard shows real conversations, common questions, and opportunities to improve your store.
How Ethere works
Add your knowledge
Describe your business and paste your policies and FAQ. Ethere builds your knowledge base automatically.
Customize the widget
Adjust the greeting, colors, tone, and system prompt. Make it sound and look like your brand.
Embed one line of code
Copy the snippet into your store theme. The widget appears on your store and starts answering questions.
Plans
Straightforward pricing
Three plans. No hidden fees. Cancel anytime.
E1
For a single store putting its first assistant to work.
€89/month
First week free — no card required.
- You + 1 teammates
- 2,000 AI answers / month
- Stores 10 conversations per shopper · cleared after 7 days
- Overview analytics
- Describe your business (1,000 chars) + 10 text sources
- 250-character AI prompt
Not included
- Store integrations
- File uploads
- URL knowledge sources
E2
For a growing store — store connections, page import, and more room for questions.
€169/month
- You + 3 teammates
- 6,000 AI answers / month
- Stores 10 conversations per shopper · cleared after 7 days
- Analytics: overview, quality, top 3 questions, busy hours
- Describe (5,000 chars) + 20 text sources + 3 files
- 1,000-character AI prompt
- Single-page import
- Shopify & WooCommerce integrations
Not included
- Advanced AI overrides
- Whitelabel
E3
For established stores and larger teams — full analytics, whitelabel, and advanced AI control.
€289/month
- You + 10 teammates
- 16,000 AI answers / month
- Stores 10 conversations per shopper · cleared after 7 days
- Full analytics suite
- Describe (20,000 chars) + 50 text sources + 15 files
- Whole-store sync · Shopify & WooCommerce
- Shopify & WooCommerce integrations
- Advanced AI customization (3,000-char prompt)
- Whitelabel — remove Ethere branding
What is Ethere?
An AI assistant for your online store. It answers your shoppers’ questions — products, shipping, returns, policies — from your store’s own knowledge, in your brand voice.
What does it cost?
E1 is €89 a month, E2 €169, E3 €289. No hidden fees, cancel anytime. Every new store starts with a free week on E1 — no card required.
Do I need to connect my store platform?
No. Ethere answers from what you add yourself: describe your business and paste your policies and FAQs. A Shopify or WooCommerce connection is recommended from E2 up — the assistant can then look up live product and stock details from your catalogue.
Which languages does Ethere answer in?
The language your shopper writes in — Estonian, Latvian, Lithuanian, Russian, or English — drawn from your own content.
Can I control what the assistant says?
Yes. You set the name, greeting, tone, system prompt, avatar, and colors. E3 adds advanced generation controls and removes the Ethere mark.
What happens when the assistant cannot answer?
You control both. Lead capture — where the assistant asks for an email — is set in Personalization. Human handoff — where a conversation is flagged for your team on the desk — is set in Organization settings. Each turns on and off independently.
Is my store’s data separate from other stores?
Yes. Each store’s knowledge, conversations, and settings are isolated at the database level — no other store can read them.
Turn questions into sales.
Start with a free week and let Ethere answer your shoppers while you run your store.